Keeping patients safe in digital healthcare

Proactively identifying and controlling risks to protect patients

Patient safety is central to everything we do at DXS. That’s why we follow a structured Clinical Risk Management process when developing and updating our Point‑of‑Care software.

What is clinical risk management?

It’s a step‑by‑step process designed to identify, evaluate, and control risks that could impact patient safety when using our software.

Key steps we follow:

• Risk analysis: Identifying potential risks in the system.
• Risk evaluation: Assessing the severity of these risks.
• Risk control: Implementing measures to reduce or eliminate risks.

These steps are integrated into every Software Development Lifecycle (SDLC) for DXS Point‑of‑Care, ensuring a proactive approach to identifying and mitigating risks.

Documents that keep us accountable:

To uphold our high safety standards, we maintain detailed documentation of our clinical risk processes:

• Clinical Risk Management Plan: Our roadmap for managing risks.
• Clinical Risk Management Process: A detailed guide on the processes involved in risk analysis, evaluation, and mitigation.
• Clinical Safety Case Report: A summary of the safety measures in place.
• Hazard Log: A record of identified risks and the steps taken to address them.

Why does this matter to you?

By following these standards, we ensure that our software:

• Complies with safety standards (DCB1029).
• Helps healthcare professionals streamline referrals, ensuring our platform remains safe, reliable, and easy to use.
• Minimises the risk of patient harm due to system-related issues.

Our goal is to empower clinicians with reliable tools that support safe, informed decision-making at the point of care. We are committed to continuous improvement and welcome your feedback to make Point‑of‑Care software even safer and more effective for everyone. Submit your feedback here.

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