Information Security Policy

Information Security Policy

The Board of Directors and management of DXS International Plc, located at Wrecclesham House, Wrecclesham Road, Farnham, GU10 4PS, which operates in provisioning of marketing, sales, support, development and implementation of software solutions in the digital health sector, are committed to preserving the confidentiality, integrity and availability of all the physical and electronic information assets throughout their organisation in order to preserve its competitive edge, cash-flow, profitability, legal, regulatory and contractual compliance and commercial image. Information and information security requirements will continue to be aligned with DXS International Plc’s goals and the IMS is intended to be an enabling mechanism for information sharing, for electronic operations, and for reducing information-related risks to acceptable levels.

DXS International Plc’s current strategic business plan and risk management framework provide the context for identifying, assessing, evaluating and controlling information-related risks through the establishment and maintenance of an IMS. The Risk Assessment, Statement of Applicability and Risk Treatment Plan identify how information-related risks are controlled. The Information Security Manager is responsible for the management and maintenance of the risk treatment plan. Additional risk assessments may, where necessary, be carried out to determine appropriate controls for specific risks.

Business continuity and contingency plans, data backup procedures, avoidance of viruses and hackers, access control to systems and information security incident reporting are fundamental to this policy. Control objectives for each of these areas are contained in the IMS manual and are supported by specific documented policies and procedures.

DXS International plc aims to achieve specific, defined information security objectives, which are developed in accordance with the business objectives, the context of the organisation, the results of risk assessments and the risk treatment plan.

All Interested parties of DXS International Plc are expected to comply with this policy and with the IMS that implements this policy. All Employees, and certain external parties, will receive appropriate training. The consequences of breaching the information security policy are set out in the Organisation’s disciplinary policy and in contracts and agreements with third parties.

The IMS is subject to continuous, systematic review and improvement.

DXS International Plc has established Information Security Committee, chaired by Chief Information Security Officer (CISO) and including the Information Security Manager and to support the IMS framework and to periodically review the security policy.

DXS International Plc is committed to achieving certification of its IMS to ISO27001:2013.

This policy will be reviewed to respond to any changes in the risk assessment or risk treatment plan and at least annually.

In this policy, ‘information security’ is defined as:


This means that management, all full time or part time Employees, sub-contractors, project consultants and any external parties have, and will be made aware of, their responsibilities (which are defined in their job descriptions or contracts) to preserve information security, to report security breaches (in line with the policy and procedures identified in Section 16 of the Manual) and to act in accordance with the requirements of the IMS. All Employees will receive information security awareness training and more specialised Employees will receive appropriately specialised information security training.

the availability,

This means that information and associated assets should be accessible to authorised users when required and therefore physically secure. The computer network must be resilient and DXS International Plc must be able to respond rapidly to incidents (such as viruses and other malware) that threaten the continued availability of assets, systems and information. There must be appropriate business continuity plans.


This involves ensuring that information is only accessible to those authorised to access it and therefore to preventing both deliberate and accidental unauthorised access to DXS International Plc’s information and its systems.

and integrity

This involves safeguarding the accuracy and completeness of information and processing methods, and therefore requires preventing deliberate or accidental, partial or complete, destruction or unauthorised modification, of either physical assets or electronic data. There must be appropriate contingency and data backup plans and security incident reporting. DXS International plc must comply with all relevant data-related legislation in those jurisdictions within which it operates, which includes the Regulation (EU) 2016/679 (General Data Protection Regulation).

of the physical (assets)

The physical assets of DXS International Plc including, but not limited to, computer hardware, data cabling, telephone systems, filing systems and physical data files.

and information assets

The information assets include information printed or written on paper, transmitted by post or shown in films, or spoken in conversation, as well as information stored electronically on servers, website(s), extranet(s), intranet(s), PCs, laptops, mobile phones and PDAs, as well as on CD ROMs, floppy disks, USB sticks, backup tapes and any other digital or magnetic media, and information transmitted electronically by any means. In this context, ‘data’ also includes the sets of instructions that tell the system(s) how to manipulate information (i.e. the software: operating systems, applications, utilities, etc).

of DXS International Plc.

DXS International Plc and such partners that are part of our integrated network and have signed up to our security policy and have accepted our IMS.

The IMS is the Integrated Management System, of which this policy, the Integrated Management System Manual (‘the Manual’) and other supporting and related documentation is a part, and which has been designed in accordance with the specification contained in ISO27001:2013.

A Security Breach is any incident or activity that causes, or may cause, a break down in the availability, confidentiality or integrity of the physical or electronic information assets of DXS International Plc.
Personalised, Connected Care