June 2024
Get ready for a new level of customer support!
We are excited to share that a live chat feature will soon be available in our Point-of-Care clinical decision support product.
This new addition will enable customers to seek support in real time, ensuring you receive the assistance you need exactly when you need it.
Initially, the live chat feature will be available to a select group of customers as part of a testing phase. During this period, we will gather feedback and make necessary adjustments to optimise the feature for broader use.
Once live chat is fully rolled out, it will be seamlessly integrated within the Point-of-Care interface, providing you with quick access to our knowledgeable Support team. Whether you have a technical query, need guidance on product features, or require troubleshooting assistance, our team will be ready to help in real time.
We believe this enhancement will significantly improve the way you interact with Point-of-Care, making it easier than ever to get the support you need. Stay tuned for more updates.
